Rimi and ICA Gruppen hold a position of responsibility both in the supply chain, as well as in the societies it works in. From the field and production, all the way to when the product has reached the clients’ home, sustainability and corporate social responsibility remain a priority. Rimi and ICA Gruppen are dedicated to this field and continuously provide the required support to continue sustainable development.
- Rimi Estonia was awarded the Golden achievement in the Sustainability Index during last years for high performance in corporate social responsibility;
- Rimi Latvia was awarded the Platinum achievement in the Sustainability Index 2020 for high performance in corporate social responsibility in the fields of strategy, work environment, market relations, environment and the society or local community;
- Rimi Lithuania was awarded as the most socially responsible company in 2019 by Ministry of Social Security and Labor of Lithuania and announced “Company of the Year 2019” at the first awards organized by Lithuanian Association of Working People with Disabilities;
- “Age Does Not Matter” campaign was awarded as the best internal communication campaign at annual “PR Impact Awards 2019” in Lithuania.
Rimi has always worked in two main areas to promote a healthy lifestyle and help its customers feel good: to inspire healthy choices through healthy assortment, recipes, customer magazine, websites and stores, as well as by promoting an active lifestyle.Read more >
Rimi has always worked in two main areas to promote a healthy lifestyle and help its customers feel good: to inspire healthy choices through healthy assortment, recipes, customer magazine, websites and stores as well as by promoting an active lifestyle.
Promotion of a healthy choices is conveyed through different activities, such as:
Offering a wide and constantly increasing range of healthy products with the label “Rimi Good for You”. More than 1000 products with more fibers, wholegrains, with less sugar, salt, better fats, no industrial hydrogenated fats (no trans fats), no GMO, no synthetic food additives, like sweeteners, taste and smell enhancers and azo dyes, were identified under “Rimi Good for You” products criteria. Healthier products are selected based on a set of criteria, referring to Keyhole, Baltic, Nordic Nutrition Recommendations and World Health Organization Healthy Diet Guidelines.
“Rimi Nutritionist suggests” (Rimi Estonia) / All “Rimi Good for You” (Rimi Latvia) / ”Choose Healthier” (Rimi Lithuania) products are marked with special price tag at our stores to be visible for our customers.
Offering a wide assortment of products for special dietary needs – gluten free, lactose free as well as vegan and vegetarian products.
Being the first retailer to deny energy drink sales to minors.
Promotion a healthy lifestyle is carried out with such activities:
Supporting local activities such as Tallinn marathon, Rimi Riga marathon in Latvia and Rimi Vilnius marathon in Lithuania.
Children’s football camps and sports scholarships in Estonia.
In Estonia Rimi has been supporting several healthy eating projects for children such as “Rimi recipe masterclass” and “School of senses”. The aim of both projects is to introduce healthy eating starting from very young age.
Within Rimi Riga Marathon organizing Rimi Children’s Day and encouraging families to live healthier and spend more time together.
In Latvia parents are provided with useful and educational information through Rimi For Children website. Rimi For Children organizes various activities for families, for example, Children’s Day festival.
Organizing a sports competition for schools to widen children’s knowledge about healthy and active lifestyle in Latvia.
Initiating and organizing longboard trainings with sports professionals for the children attending day centers of Save the Children Lithuania.
Parents are advised about healthier meals for children and their active leisure time together by health specialists and well-known parents on Lithuanian Rimi website subpage For My Family Rimi.
Not only does Rimi support healthy lifestyle choices for its customers, but for its employees as well. Rimi hosts different health-related activities in “Health month” and provides fruits as a healthy snack on a daily basis. Also, Rimi invites its employees to take part in Rimi Donor days.
Rimi works to reduce the company’s environmental impact at all stages in everyday work in stores, logistics and offices.Read more >
Rimi works to reduce the company’s environmental impact at all stages in everyday work in stores, logistics and offices.
As a part of ICA Gruppen, Rimi is working towards the target of being climate-neutral by 2020 and has set a new goal towards being Net Zero by 2030.
Here’s what has been done to meet that target:
In 2020 we aim to reduce CO2 emissions in our operations by 75% compared to 2006. This is planned to be achieved with switching to more environmentally friendly refrigerants and using LED lighting in the stores, as well as by purchasing only green energy.
Electric car charging stations have been implemented in Lithuanian Rimi parking lots in co-operation with the electric car sharing company “Spark”.
In 2020 Rimi Lithuania joined Green Lithuania Initiative, launch by the President Gitanas Nausėda, to present Rimi environment-friendly activities and promote green ideas in country.
Rimi aims to cut food waste by half by 2025 as compared to 2016.
Rimi has good cooperation with charity organizations in order to give away marked down food for people in need. Also, there are special campaigns in Rimi Estonia to point out the problem in households as well.
In Estonia Rimi is one of the biggest partners for Foodbank from food retailers.
Rimi Latvia in 2019 continued cooperation with the Samaritans Association (Food bank), twice per year organizing a charity event. In 2019, a record amount was donated – more than 14,000 food parcels.
Rimi stores in Lithuania host national Food Bank campaign twice a year and donate food products of the last day before expire date to more than 230 various charity organizations that cooperate with the Food Bank. 320 tons of donated food products reached 25 thousand people in 94 Lithuanian towns and villages in 2019.
Rimi undertakes various activities to reduce plastic packaging in its operations.
Rimi aims to provide all private label products with recyclable plastic packaging until 2022 and ensure that all private label product packaging is produced from recycled or renewable materials until 2030.
Customers are continuously encouraged to use reusable bags instead of singe use plastic ones. Rimi Estonia organizes every year special environmental month dedicated to decreasing packaging in everyday life. Every year Rimi Latvia organized an event called “A day without plastic bags” where customers are encouraged with environment friendly activities use only paper bags when shopping at Rimi.
Other environmentally friendly activities include:
Textile recycling containers have been implemented in Rimi Latvia.
All Rimi Baltic Group offices use environmentally friendly paper which contains recycled materials.
We aim to support customers as they seek out sustainable choices, which will result in a further expanded proportion of organic and eco-labelled products. For this reason, Rimi has attained organic certification for its warehouses in all 3 countries as well as ISO 14001 certification (Environmental Management System) in Central Sourcing to ensure an environmentally friendly approach to purchasing new goods.
Rimi works closely with local producers, growers and cooperatives. We constantly make sure that a wide range of local products in all product categories are available at Rimi stores.Read more >
Rimi works closely with local producers, growers and cooperatives. We constantly make sure that a wide range of local products in all product categories are available at Rimi stores.
In 2020 we created the campaign “Good for you, good for your country” to invite customers across Baltics to choose products made in Estonia, Latvia and Lithuania. There are more than 50 farmers stores in the largest Rimi stores, providing a wide assortment of local producers, supporting local farmers. Farmer stores “Talu toidab”/“Klēts”/“Vikis” not only strengthens Rimi cooperation with local producers, but also makes the products of local farmers more accessible to a wide range of buyers.
Rimi gives to those in need within several charity projects. For example:
Charity donation boxes in Rimi stores for several campaigns per year.
Rimi Estonia has more than 10 years cooperation with Red Cross. The money collecting boxes in Rimi stores supply people in need with food, hygiene products and school goods. Special Christmas gifts are also made with the help of Rimi and Red Cross.
Supporting the NGO “Mentor Latvia”, in a project where Rimi clients donated 16 023,03 euros in charity boxes.
Initiating and organizing collection of donations via reverse vending machines for three organization in Lithuania taking care of those in need of both emotional and financial support: “Mamų unija”, charity organization helping families of children with cancer and oncological diseases, “Sidabrinė linija”, befriending and support line providing information, friendship and advise to elder people, and “Niekieno vaikai”, initiative providing emotional support to children left without parental care or other legal representatives in the hospitals.
In Quality area, Rimi has chosen a structured and systematic approach to ensure that the products we sell meet external and internal requirements and are handled in a safe manner throughout the whole value chain – “from field to fork”.Read more >
In Quality area, Rimi has chosen a structured and systematic approach to ensure that the products we sell meet external and internal requirements and are handled in a safe manner throughout the whole value chain – “from field to fork”.
Rimi’s work is aimed on ensuring that all its suppliers have good, safe production processes. Rimi’s general expectations towards suppliers and delivered products are compiled in Sustainability appendix, which is an integral part of each goods purchase agreement. Sustainability Appendix originates in the Sustainability Policy and encompasses the Rimi’s general requirements to suppliers and their production sites regarding social compliance, product safety, quality, animal welfare, health and environment. This document serves as an umbrella under which all the documents containing product specific requirements (PSRs) concerning product safety, chemicals, quality, health and other requirements are gathered. For all product groups there is such a specifying document.
Corporate Brand* Suppliers have to fulfill the following certification requirements:
- For food products: producers shall be certified in accordance with a standard approved by the Global Food Safety Initiative (GFSI) or other equivalent monitoring/certification system accepted by Rimi. These standards cover food safety management systems, Hazard Analysis and Critical Control Points (HACCP), as well as good manufacturing practices;
- Primary production (Fruit & Vegetables) should be certified against GLOBALGAP, IP Sigill or other equivalent monitoring/certification system accepted by the Rimi;
- Personal care products, e.g. cosmetics, personal hygiene and hygiene products shall be certified in accordance with the British Retail Consortium Global Standard for Consumer Products (BRCCP) or the IFS standard for Household and Personal Care Products. For cosmetics and hygiene products ISO 22716 is also an accepted standard;
- Suppliers of nearfood products, e.g. household detergents, storage for food, toilet and household paper, shall be certified in accordance with ISO 9001, BRCCP or IFS standard for Household and Personal Care Products;
- Nonfood products shall implement a third party certified management system for quality, preferably ISO 9001 or BRCCP or other equal management system relevant for the particular type of production;
- For local suppliers of corporate brand* products, where the third-party certification is not yet available, a Rimi Quality Audit suits as an evaluation of suppliers’ food safety and quality management system.
In order to evaluate and regularly monitor supplier compliance, the following targets have been set:
- 100% of Rimi Corporate brand* suppliers in high-risk countries** have to be socially audited
- 90% of Rimi Corporate brand* suppliers have to be quality certified.
In order to ensure products safe handling, compliance to requirements and our Sustainability policy and guidelines, as well as to guarantee safe purchasing experience at Rimi stores, we have established quality management system within Rimi as well.
System has been evaluated by external 3rd parties and the following certifications have been obtained:
- BRC certification for warehouses in Latvia, Lithuania and Estonia for work in logistics and distribution;
- ISO 9001 & ISO 14001 certification for Assortment & Buying.
“Rimi Baltic Standard for Food Handling in Stores” has been introduced in all stores. Stores performance is being regularly evaluated by performing store audits.
Regular laboratory testing is performed for products and surfaces based on risk assessment in order to ensure product safety, quality as well as to prevent from possible food fraud issues.
Animal welfare topic is high in agenda for Rimi, therefore certain requirements have been applied to suppliers in Sustainability appendix and PSRs for that as well. In general, Rimi expects that animals must be treated well, protected from unnecessary suffering and kept in an environment that promotes their health and natural behavior.
Rimi has committed to sell only cage-free eggs starting from 2025. An active work is ongoing in order to reach that.
*Brand owned by Rimi or where the supplier is not well known so that Rimi is expected to take responsibility for sustainability issues.
**High-risk countries are defined according to the UN Human Development Index and Economic Security Index (UNDP).
It is ICA Gruppen’s firm conviction that all trade should be conducted on human terms. We sell products from around the world and need to be aware of where the products come from and under what conditions they were produced.Read more >
It is ICA Gruppen’s firm conviction that all trade should be conducted on human terms. We sell products from around the world and need to be aware of where the products come from and under what conditions they were produced.
Rimi supports ethical trade in the following ways:
- enforcing policies with all suppliers supporting human rights, the right to organize and collectively bargain, disavowing discrimination.
- promoting sustainable choices such as Fairtrade, UTZ and Rainforest Alliance certified products.
- co-founding and leading “White Wave”, the business transparency movement in Lithuania.
Rimi takes an active role in educating society and encouraging business partners to follow these ethical trade principles by hosting seminars and workshops on important issues. One example includes organizing a seminar for Rimi Private Label suppliers on the negative environmental impact of palm oil and offering support for switching to more sustainable options.
Rimi employs people with disabilities and introduces this practice in public in order to engage more and more such people in working environment.Read more >
Rimi employs people with disabilities and introduces this practice in public in order to engage more and more such people in working environment. Rimi Estonia has been several times noted for this good work with special prizes.
Rimi Latvia has been acknowledged as an excellent working place which provides development and education opportunities to its employees.
Rimi Lithuania received number of awards and recognitions for its consecutive work in diversity field and is presented as an example in various leadership and management conferences and public events.
Rimi was among the first to join European Diversity Month celebration in Lithuania by organizing different team building, educational and entertainment events for Rimi employees and webinars broadcasted by target media.
Rimi has done several campaigns in order to recognize elderly women as loyal and capable employees. Their role in society is important and we are proud to emphasize it through our own experience.
Rimi motivates its employees to learn and gain experience by organizing Rimi Learning month and informative lectures to keep the employees up to date with the newest technologies and tendencies.